Frequently Asked Questions
Everything you need to know about your AgeMate shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are your garments ethically sourced?
Yes, AgeMate is committed to ethical manufacturing. We partner exclusively with factories that provide fair wages, safe working conditions, and adhere to strict environmental standards.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for modifications. Please contact our support team immediately if you need to update your shipping address or cancel an item.