Returns & Exchanges
At AgeMate, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your purchase isn't the perfect fit, our streamlined process ensures a quick and hassle-free resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you as soon as it reaches our warehouse.
- 4.Receive Your Refund
After our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.